Supply Chain Customer Service Representative

Job overview

The Supply Chain Customer Service Representative role is onsite in Durham, NC. Compensation is not specified. The position supports Diagnostics customers and the Americas Supply Chain Organization.

What you'll do

• Manage SAP order entry and maintain transaction data integrity
• coordinate outbound shipments and logistics providers
• manage track-and-trace and validated shipping requirements
• support import permits, customer invoicing, and SOX compliance
• analyze supply chain KPIs and collaborate with Planning/Procurement on inventory
• contribute to process improvement and strategic projects
• support customer relationships and needs.

What we're looking for

Skills & competencies

supply chain

customer service

sap

logistics

order entry

shipment coordination

track and trace

diagnostics

durham nc

system one

excel

sox compliance

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may access medical, dental, vision, spending accounts, life insurance, voluntary plans, and a 401(k) plan.

Why this role

Requires 2–3 years of supply chain or logistics experience, SAP knowledge, and strong MS Office skills; associate degree, advanced training, or equivalent experience required. International logistics experience and APICS or Six Sigma certification are desirable.

About the employer

System One is hiring for this role. Industry: Temporary Help Services. Sector: 56.