Customer Service Representative — Service Business Development Center

Job overview

The Customer Service Representative — Service Business Development Center is an onsite, full-time role in Kenosha, WI. Compensation is not specified. The representative supports Palmen Motors’ service department by helping customers get information and appointments and by supporting a positive dealership experience.

What you'll do

• Answer customer calls and follow up on service appointments
• respond to internet, phone, and live-chat inquiries
• provide initial service information
• assist service and sales personnel
• follow up with leads, no-shows, and customers after visits
• and maintain the Customer Success Index at or above company standards.

What we're looking for

Skills & competencies

customer service

service business development center

automotive dealership

kenosha wi

palmen motors

phone support

live chat

appointment scheduling

customer follow-up

customer satisfaction

flexible scheduling

paid training

health insurance

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with company match
• paid vacation
• paid training
• employee discounts on sales and service
• and flexible scheduling.

Why this role

The posting lists health, dental, and vision insurance, a 401(k) match, paid vacation, paid training, employee discounts, and flexible scheduling.

About the employer

Palmen Motors Kenosha Campus is hiring for this role. Industry: New Car Dealers. Sector: 44.