Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Clive, Iowa. Pay is $10 per hour. The associate supports day-to-day front desk operations at Genesis Health Clubs, including guest check-ins, member retention, and customer service. The role helps members and guests have a positive club experience by processing check-ins, answering calls, maintaining an organized desk, responding to inquiries, and supporting club goals and emergency response.

What you'll do

• Process guest check-ins
• support member retention and customer service
• follow front desk procedures
• answer phones, take messages, and transfer calls
• learn club amenities and surroundings
• build professional relationships with members and staff
• keep the front desk clean and organized
• respond appropriately to emergencies
• provide input on strategies supporting club goals
• respond to member inquiries and complaints.

What we're looking for

Skills & competencies

front desk associate

clive ia

genesis health clubs

part-time

$10/hr

guest check-in

member retention

customer service

phone calls

front desk operations

cpr certification

weekend availability

evening availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• wellness resources.

About the employer

Genesis Health Clubs is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.