Front Desk Supervisor – Embassy Suites by Hilton Dulles Airport

Job overview

The Front Desk Supervisor role is onsite in Herndon, VA, with compensation of $20 per hour. The position supports front desk operations at the Embassy Suites by Hilton Dulles Airport, a hotel operated by B.F. Saul Company Hospitality Group. The supervisor leads front desk staff to deliver guest service, manage department expenses, and support hotel revenue and occupancy goals. The role also handles staff hiring, coaching, training, performance, and operational safety.

What you'll do

• Ensure guest satisfaction and timely service recovery
• train and model service standards
• manage expenses, labor scheduling, purchasing, and department budget activities
• maintain assets and support revenue and occupancy
• interview, hire, coach, and develop staff
• maintain training records
• attend department and hotel meetings
• and inspect front desk operations for safety and compliance.

What we're looking for

Skills & competencies

front desk supervisor

herndon va

b.f. saul hospitality group

embassy suites

$20/hr

hotel operations

guest service

staff training

revenue management

labor scheduling

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• short- and long-term disability
• 401(k)
• paid life insurance
• tuition reimbursement
• team member recognition programs
• discounted room rates and complimentary stays
• weekly payroll.

About the employer

B.F. Saul Company Hospitality Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.