HVAC Operations Manager

Job overview

The HVAC Operations Manager role is onsite in Liverpool, NY, with compensation of $90,000–$110,000 per year, depending on experience. Peterson Plumbing & Heating seeks to grow its existing HVAC service and installation division. The manager oversees daily department operations, supports technicians, and follows jobs from customer inquiry and estimating through scheduling, completion, billing, and closeout. The role combines technical troubleshooting, customer service, team leadership, and business accountability to improve department productivity and profitability.

What you'll do

• Manage HVAC service and installation operations
• supervise and support technicians and installers
• coordinate service calls, installations, maintenance, and projects
• provide technical troubleshooting support
• visit jobsites when needed
• estimate work and develop scopes
• track jobs through billing and closeout
• review completed work
• manage maintenance agreements
• assist with recruiting, training, and evaluation.

What we're looking for

Skills & competencies

hvac operations manager

liverpool ny

hr one

peterson plumbing & heating

$90k–$110k/year

hvac service

installation operations

boilers

hydronic heating

technician leadership

estimating

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA with company match
• paid holidays, vacation, and sick time
• health benefits
• company vehicle and tools for qualified technicians
• training and growth opportunities.

Why this role

Hands-on management role requiring substantial field experience and knowledge of residential and light-commercial HVAC, boilers, hydronic systems, forced-air systems, refrigeration, electrical troubleshooting, and controls.

About the employer

HR One is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.