Client Service Agent

Job overview

The Client Service Agent is an onsite, full-time role in Oshkosh, WI, paying $40,000–$45,000 per year, plus commission on policies sold and bound. Fallon Insurance Agency is a AAA agency serving clients from its Oshkosh office. The agent helps clients understand and update their coverage, answers questions, processes payments, and supports policy sales. The role contributes to client service and helps the sales team spend more time with new families.

What you'll do

• Welcome new clients and explain coverage
• handle policy changes, payments, and questions by phone and email
• review policies and recommend suitable AAA memberships and coverage
• quote, sell, and bind policies
• maintain clear client notes
• support the sales team.

What we're looking for

Skills & competencies

client service agent

oshkosh wi

fallon insurance agency

full-time

$40k–$45k/year plus commission

insurance

client support

policy service

aaa

licensing support

monday–friday

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• health, dental, and vision insurance
• retirement plan
• career growth opportunities. Agency pays half of employee-only medical, dental, or vision premium after 90 days
• 401(k) eligibility after one year.

Why this role

No insurance experience is required; the agency provides training and pays for licensing preparation. Monday–Friday, 8 a.m.–5 p.m.; weekends off.

About the employer

Fallon Insurance Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.