Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Greenville, SC. Compensation is $50,000–$65,000 per year. The role supports Wilson White’s State Farm independent agent office, a close-knit team focused on customer experiences and agency growth. The representative manages customer inquiries, resolves issues, maintains accurate records, supports retention, and coordinates with other agency team members. The role helps the agency meet community needs through responsive service and careful follow-through.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction
• use communication and problem-solving skills and remain calm in high-stress situations.

What we're looking for

Skills & competencies

customer relations representative

insurance

customer service

greenville sc

wilson white state farm agent

$50k–$65k per year

performance bonus

flexible schedule

paid time off

training and development

customer retention

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus, flexible schedule, paid time off, training and development, and advancement opportunity.

About the employer

Wilson White - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.