Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Chester, MD. The posting lists compensation of $42,000–$46,000 per year. Jim Brown’s State Farm agency describes a customer-focused approach and a small, supportive team serving its community. The role supports agency growth by resolving customer inquiries, maintaining accurate records, assisting with retention, and coordinating with colleagues to address customer needs. It aims to provide attentive service and strengthen customer relationships.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other agency team members to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

full-time

chester md

jim brown state farm agent

customer service

customer records

retention

issue resolution

insurance agency

$42k–$46k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, opportunity for advancement, paid time off, and training and development
• the agency also describes a retirement plan and generous time off.

Why this role

Performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

About the employer

Jim Brown - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.