Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member works onsite in Mansfield, TX, for $45,000–$65,000 per year. The role is with Mike Bradley, a State Farm independent contractor agent who markets State Farm insurance and financial service products. The representative builds customer relationships and provides accurate, prompt service on insurance inquiries, coverage, policy changes, transfers, claims, and billing. A needs-based review process helps customers understand insurance options and supports the agency’s customer service and product goals.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing
• and educate customers about insurance options through a customer-focused, needs-based review process.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

mansfield tx

full-time

$45k–$65k/year

insurance customer service

policy changes

claims support

billing inquiries

customer relationships

needs-based reviews

property and casualty license

life and health license

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, 401(k) matching, Simple IRA, group life insurance, health benefits, and opportunity for advancement.

Why this role

The posting requires the ability to obtain Property and Casualty and Life and Health licenses. Compensation is described as salary plus commission or bonus.

About the employer

Mike Bradley - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.