Banking Customer Service Representative
Compensation
$19.17 – $19.17 /hr
Employment type
Full-time
Work setting
On-site
Location
Columbus, OH
Schedule
Day shift
Posted
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Job overview
The Banking Customer Service Representative role is onsite in Columbus, OH. Compensation is $19.17 per hour. The role provides phone support for brokerage account inquiries in a metrics-driven financial services environment. The representative helps customers with brokerage products, cash management, online platforms, mobile applications, and general account services. Accurate information and responsive support contribute to customer service quality and performance targets.
What you'll do
- Handle inbound calls about brokerage products and digital services
- provide accurate information while meeting performance and quality targets
- assist with cash management, website, mobile app, and general account inquiries
- adapt to operational changes in a fast-paced financial services environment.
What we're looking for
- Skills & competencies
- banking customer servicecolumbus ohveterans sourcing groupbrokerage accountsinbound callscash managementdigital servicescustomer supportcontact center$19.17/hrfinancial servicesonsite
- Work arrangement
- Weekend coverage required
Why this role
Six-month duration with possibility of extension; bachelor’s degree or prior contact center/customer service experience required.
About the employer
Veterans Sourcing Group is hiring for this role. Industry: Commercial Banking. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Commercial Banking
- Occupation code
- 43-4051.00
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Listing ID: 45b8fa0c-b3cd-4cda-bb01-46b7d0325787