Customer Service — Self-Storage Manager

Job overview

The Customer Service — Self-Storage Manager role is onsite in Hollywood, FL, working independently across multiple property locations. The stated pay is $16 per hour, with schedules between 9:30 AM and 6:00 PM and weekend hours until 5:00 PM. Public Storage is a self-storage industry leader. The manager assists customers with storage needs, maintains unit availability, and handles daily property tasks such as inspections, cash audits, deposits, and payment reminders. The role supports customer service and property readiness across multiple locations and requires use of a personal vehicle for work-related travel between sites.

What you'll do

• Assess customer storage needs and suggest options, including packing and moving supplies
• inspect storage units and confirm inventory and availability
• audit cash drawers and make bank deposits
• contact customers about payments and make reminder and collection calls when required
• travel between work locations using a personal vehicle
• perform cleaning and daily maintenance tasks and maintain exterior grounds.

What we're looking for

Skills & competencies

self-storage manager

customer service

property management

storage unit inspections

customer sales

hollywood fl

public storage

$16 per hour

flexible schedule

weekend hours

multi-location travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with match
• paid time off and sick time
• flexible spending
• company-paid life and accidental death insurance
• vendor discounts
• mileage reimbursement
• performance-based bonus opportunities.

Why this role

Requires a valid driver’s license and use of a personal vehicle to travel between work locations or for other work-related business. Mileage reimbursement is provided for work-related travel.

About the employer

Public Storage is hiring for this role. Industry: Lessors of Miniwarehouses and Self-Storage Units. Sector: 53.