User Support & Junior Systems Administrator

Job overview

The User Support & Junior Systems Administrator role is onsite in San Francisco, CA. Compensation is not specified. FirmaTRUST provides managed IT and security services to small and medium-sized businesses. The role helps keep client IT environments operating smoothly by resolving user issues, assisting with server and network administration, tracking support requests, training users, maintaining technology inventories, and supporting security measures.

What you'll do

• Resolve hardware and software issues for users
• assist with server and network maintenance and administration
• document and track support requests
• train users on IT practices and systems
• maintain hardware and software inventory
• support security protocols and monitoring systems.

What we're looking for

Skills & competencies

user support

junior systems administrator

san francisco ca

firmatrust

managed it services

technical support

windows

apple operating systems

windows server

office 365

google workspace

network administration

security protocols

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, paid holidays, medical, dental and vision coverage, retirement plan, paid time off, family leave, training and development, work-from-home benefit, snacks, and wellness resources.

Why this role

The posting describes a managed IT services provider serving small and medium-sized enterprises.

About the employer

FirmaTRUST is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.