Automotive Service Manager

Job overview

The Automotive Service Manager is an onsite role in Cloquet, MN. Compensation is not specified. The position leads the service department at Wood City Motors, a Ford and CDJR dealership. The manager oversees staff, workflow, customer concerns, budgets, and repair quality to keep service operations effective and customers informed. The role also coordinates with the parts department and ensures compliance with safety standards and warranty policies.

What you'll do

• Hire, train, schedule, and mentor service advisors and repair technicians
• assign repair work and monitor productivity and workflow
• address escalated customer inquiries and complaints
• manage operating budgets, payroll, and department expenses
• monitor service KPIs
• inspect completed repairs
• coordinate parts ordering and inventory with the parts department
• ensure compliance with OSHA, EPA, and warranty policies.

What we're looking for

Skills & competencies

automotive service manager

service department

dealership

ford

cdjr

repair workflow

technician leadership

customer service

cloquet mn

monday–friday

wood city motors

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• paid time off
• health, dental, vision, and life benefits
• store discounts on parts, service, and vehicles.

Why this role

Work schedule is in person Monday–Friday; 2+ years of auto-industry supervisory experience preferred; high school diploma or equivalent required.

About the employer

Wood City Motors is hiring for this role. Industry: General Automotive Repair. Sector: 81.