Community Health Worker, Patient Navigator and Phlebotomist

Job overview

The Community Health Worker, Patient Navigator and Phlebotomist role is onsite in Worcester, MA. Compensation is $20.67–$26.92 per hour. The position supports the Family Health Center’s HIV Prevention Team (HIP Lab) and its diverse patient population. The role connects patients with prevention, testing, treatment support, and ongoing care while addressing barriers to access. It combines community outreach and navigation with specimen collection, education, and follow-up to support continuity of care.

What you'll do

• Conduct community outreach and recruit patients
• provide counseling, health education, and harm-reduction support
• assist with care navigation, insurance access, medication affordability, and medication assistance applications
• link patients to HIV care and prevention services such as PrEP and PEP
• perform specimen collection and HIV/STI counseling and testing
• document services
• coordinate referrals, reminders, and follow-up
• provide culturally responsive, trauma-informed care.

What we're looking for

Skills & competencies

community health worker

patient navigator

phlebotomist

hiv prevention

prep

pep

phlebotomy

bilingual required

worcester ma

family health center

community outreach

evening and weekend flexibility

Work arrangement

• Weekend coverage required

Why this role

Bilingual English and another language relevant to the patient population required; phlebotomy certification required or must be completed within six months; Community Health Worker Core Training due within the first year; evening and weekend flexibility required.

About the employer

Family Health Center is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.