IT Support Coordinator

Job overview

The IT Support Coordinator works in person in Harrisburg, PA, from 8:00 AM to 5:00 PM. The role requires travel to the Lancaster office one day per week, and training or orientation will mostly take place there. Compensation is not specified. Hospice of Central PA provides care to patients and families at end of life. The coordinator organizes and prioritizes IT requests, troubleshoots systems and hardware, and supports end users, with a focus on Suncoast Solutions and Microsoft Windows. The role also assists with application maintenance, device deployment, vendor communication, and technology improvements across the organization.

What you'll do

• Organize, document, and prioritize IT support requests
• troubleshoot information systems and support end users, especially Suncoast Solutions and Microsoft Windows
• collaborate with IT staff on advanced issues
• communicate with software vendors
• assist with application maintenance and monitoring
• support IT department functions and projects
• help develop and implement technology improvements
• troubleshoot and perform minor hardware repairs
• assist with smartphone, desktop, and laptop deployment and staging.

What we're looking for

Skills & competencies

it support coordinator

harrisburg pa

lancaster pa

hospice of central pa

in-person

windows support

suncoast solutions

it troubleshooting

end-user support

hardware repairs

device deployment

8 am–5 pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• employer-paid short- and long-term disability and life/AD&D
• FSA
• 401(k) and Roth 401(k) with company match
• paid holidays and PTO
• EAP
• tuition reimbursement
• mileage reimbursement
• educational opportunities
• and other listed employee programs.

Why this role

The position is in person, follows an 8:00 AM–5:00 PM schedule, and requires travel to the Lancaster office one day each week.

About the employer

Hospice of Central PA is hiring for this role. Industry: Home Health Care Services. Sector: 62.