Direct Support Advocate — Shelter Services

Job overview

The Direct Support Advocate — Shelter Services role is onsite in Worcester, MA. Compensation is not specified. The role supports a shelter team providing basic services and day-to-day safety for homeless families. The advocate helps maintain a safe, orderly shelter by supporting residents, conducting safety rounds, assisting with meals and responding to crises. The work contributes to reliable daily shelter operations and resident support.

What you'll do

• Maintain appropriate social interactions with residents and assist as needed
• conduct shelter rounds to support safety and security
• help prepare, serve, and clean up meals
• intervene in medical, mental health, or interpersonal crises
• complete shift tasks
• maintain shelter order and cleanliness
• attend monthly meetings and required training.

What we're looking for

Skills & competencies

direct support advocate

residential aide

shelter services

homeless family support

worcester ma

delta-t group

first shift 7am–3pm

second shift 3pm–11pm

third shift 11pm–7am

resident support

safety rounds

meal assistance

crisis response

Work arrangement

• Weekend coverage required

Why this role

The posting lists first, second, and third shifts: 7 a.m.–3 p.m., 3 p.m.–11 p.m., and 11 p.m.–7 a.m.

About the employer

Delta-T Group Inc. is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.