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Call Center Specialist - Wire Operations

Bank OZK · Little Rock, AR · Wire Operations

Employment type

Full-time

Work setting

On-site

Location

Little Rock, AR

Schedule

Day shift

Posted

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Job overview

The Call Center Specialist is an onsite role based in Little Rock, AR, with compensation not specified. This position processes wire transfers and provides customer support. The role exists to ensure secure and accurate payment processing. It contributes to the company's goals by maintaining compliance and resolving wire-related inquiries.

What you'll do

  • Process wire transfers, authenticate clients, resolve exception items, manage call volumes, and maintain activity logs.

What we're looking for

Skills & competencies
full-time
day shift
little rock ar
call center
banking
wire transfers
customer service
operations
finance
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) matching, health, dental, vision, and generous PTO

Why this role

Requires 1+ year of wire operations experience.

About the employer

Bank OZK is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.

Additional details

Industry sector
62
Industry
Offices of All Other Miscellaneous Health Practitioners
Occupation code
43-4051.00
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