Call Center Supervisor
Compensation
$80k-$100k
Employment type
Full-time
Work setting
On-site
Location
Westford, MA
Schedule
Day shift
Posted
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Job overview
The Call Center Supervisor is an onsite role based in Westford, MA, with a salary range of $80,000 to $100,000 per year. This position supports the inside sales team at Renewal by Andersen | Esler Companies. This role is responsible for providing hands-on coaching and guidance to a team of Inside Sales Representatives. The supervisor monitors performance, ensures activity goals are met, and assists with appointment scheduling to drive sales results.
What you'll do
- Provide hands-on assistance with scheduling
- coach and guide teammates
- monitor metrics
- coordinate operations
- deliver exceptional customer service
- handle objections.
What we're looking for
- Skills & competencies
- full-timeday shiftwestford marenewal by anderseninside salescall centersupervisorleadershiponsiteno on-call$80k-$100k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401k with 50% match, Tuition Reimbursement, PTO, Paid Holidays, Paid Volunteer Time
Why this role
Includes weekly and monthly bonuses, profit sharing, and a 3:1 charitable match.
About the employer
Renewal by Andersen | Esler Companies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 41-1012.00
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Listing ID: 44e89fa7-aa57-44c2-a799-6a17cfa0ba0c