Retail Keyholder

Job overview

The Retail Keyholder role is onsite in Gurnee, IL. Compensation is $15.50–$18.25 per hour. GameStop sells video games, electronics, and gaming merchandise and aims to create memorable customer experiences. The keyholder supports store management by delivering guest service and helping supervise store operations. The role contributes to sales, guest loyalty, and an organized shopping environment through transaction processing, merchandising, inventory control, and delegated team support when management is absent.

What you'll do

• Greet and assist guests, explain promotions and trade-in programs, recommend products, process purchases and returns, complete omnichannel orders, maintain store cleanliness and merchandising, conduct inventory counts and restock merchandise, support loss prevention and bank deposits, reconcile daily transactions, check shipments, follow opening and closing procedures, and supervise or delegate tasks to sales associates when management is absent.

What we're looking for

Skills & competencies

retail keyholder

gurnee il

gamestop

full-time

video games

guest service

retail sales

inventory control

loss prevention

point of sale

store operations

$15.50–$18.25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time store positions may be eligible for incentive programs, health benefits, paid time off, 401(k), employee discount, and a casual work environment
• bonus or other incentives may also be available.

Why this role

Requires a high school diploma or equivalent; retail sales, guest service, or management experience and video game knowledge are preferred. Schedule availability includes nights, weekends, and some holidays.

About the employer

GameStop Inc is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.