Consultant (Telecom Analyst)
Employment type
Full-time
Work setting
On-site
Location
Milwaukee, WI
Schedule
Day shift
Posted
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Job overview
The Consultant (Telecom Analyst) is a hybrid role based in Milwaukee, WI, working on a contract basis for COOLSOFT. This position supports Milwaukee County's telecommunications infrastructure. This role exists to support the enterprise transition to Microsoft Teams Voice. The analyst manages system support, vendor coordination, and record maintenance, ensuring effective operation of telecom services and facilitating smooth communication across the county.
What you'll do
- Provide support for VOIP systems.
- Manage phone number inventory and lifecycle.
- Handle ticket queue and incident response.
- Coordinate with telecom vendors.
- Document training materials for end users.
What we're looking for
- Skills & competencies
- full-timeday shiftmilwaukee wicoolsofttelecomvoipmicrosoft teamsavayacontracthybridno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Contract position
- compensation DOE.
Why this role
5-month contract position; requires Wisconsin residency.
About the employer
COOLSOFT is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 44dcc46d-45ea-41a0-8b3a-83e2f5da8916