Guest Services Manager - Resort Operations
Compensation
$60k – $65k /yr
Employment type
Contract
Work setting
On-site
Location
Baraboo, WI
Schedule
Day shift
Posted
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Job overview
The Guest Services Manager role is an onsite position located in Baraboo, WI. Compensation is $60,000 to $65,000 per year. This role supports the guest services department at Great Wolf Lodge. This role exists to improve guest and employee satisfaction, maximize financial performance, and monitor compliance with brand standards. The manager oversees front office, bell, valet, and PBX operations.
What you'll do
- Manage the execution of all operations in Guest Services.
- Analyze operational systems and translate insights into actionable plans.
- Train staff and develop them for career advancement.
What we're looking for
- Skills & competencies
- contractday shiftguest services managerbaraboo wigreat wolf lodgehospitalitymanagementonsiteresortleadership
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k) with match, paid vacation, paid parental leave.
Why this role
Relocation packages available; leadership development programs.
About the employer
Great Wolf Lodge is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 11-9081.00
You'll be redirected to the employer's application page.
Listing ID: 44c73e37-0c95-481a-809f-d746efafc7e5