Shift Leader — Papa John’s Restaurant

Job overview

The Shift Leader role is onsite in Miami, FL; compensation is not specified. The position supports Papa John’s restaurant operations and customer service. The Shift Leader supervises shifts and work areas, helping ensure product quality, customer service, and restaurant profitability. The role also supports staffing, cash and inventory controls, and compliance with company procedures and applicable laws.

What you'll do

• Follow station guidelines for dough management, accuracy, portioning, product preparation, and holding times
• serve customers and respond to their needs
• ensure shift coverage
• provide feedback and correct problems
• maintain product quality, service, cleanliness, and performance standards
• manage cash
• assist with inventory
• follow company policies and applicable laws.

What we're looking for

Skills & competencies

shift leader

miami fl

papa john's

restaurant operations

shift supervision

customer service

food preparation

cash management

inventory

flexible hours

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly paychecks, flexible hours, 50% discount, direct deposit and debit cards, training and recognition programs, and medical and paid vacation benefits that vary by hours and position.

Why this role

High school diploma/GED, food service certification, and prior restaurant shift-lead experience are preferred.

About the employer

9459 W. Flagler St. is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.