Service Manager — Tom Kelley Chevrolet Decatur

Job overview

The Service Manager role is onsite in Decatur, IN. Compensation is not specified. The manager leads the dealership’s service department and reports to the Service Director. The role oversees staff, budgets, workflow, customer relationships, and service quality to operate an efficient and profitable department and meet its sales and profit objectives.

What you'll do

• Forecast department goals and objectives
• prepare and administer budgets and business plans
• establish procedures and ensure OSHA compliance
• hire, train, schedule, and evaluate staff
• monitor payroll, pricing, receivables, repair-order trends, and service performance
• address customer and employee concerns
• maintain service records and reporting systems
• coordinate with factory representatives
• ensure quality, safety, and efficient workflow.

What we're looking for

Skills & competencies

kelley automotive group

service manager

automotive service

dealership

department leadership

staff supervision

budget management

customer satisfaction

decatur in

service operations

Work arrangement

• Weekend coverage required

About the employer

Kelley Automotive Group LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.