Point-of-Sale Support Engineer

Job overview

The Point-of-Sale Support Engineer role is onsite in Marietta, GA. Compensation is not specified; the posting describes it as competitive. Expert Technical Solutions presents this permanent opportunity with a fast-growing company. The engineer serves as an escalation point for complex restaurant POS and payment-system incidents, investigating root causes across software, operating systems, networks, and devices. The role drives resolution of aged tickets and helps technicians address difficult technical problems.

What you'll do

• Escalate and resolve complex support issues
• analyze POS software, payment processing, Windows, networking, and peripheral problems
• own aged tickets
• perform root-cause analysis
• diagnose terminals, servers, printers, and payment devices
• troubleshoot payment gateway connectivity
• investigate logs and application behavior
• coordinate with vendors or payment processors
• test and deploy updates and patches.

What we're looking for

Skills & competencies

point-of-sale support engineer

pos support

restaurant systems

payment processing

windows troubleshooting

network troubleshooting

root-cause analysis

technical escalation

marietta ga

expert technical solutions

permanent opportunity

benefits

growth opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions excellent benefits and growth opportunities but does not specify benefit details.

Why this role

Permanent opportunity with benefits and growth opportunities; advanced troubleshooting across restaurant POS and payment environments.

About the employer

Expert Technical Solutions is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.