Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Malvern, PA, with pay of $15–$20 per hour plus tips and sales bonuses. The position is with Scenthound Frazer, PA, and focuses on membership sales and customer service. The associate helps drive memberships and service sales while managing customer appointments, records, and concerns. The role supports a positive customer experience and the location’s sales and service goals.

What you'll do

• Drive membership sales through health and wellness education
• support average ticket price and rebooking through memberships, add-ons, and retail sales
• develop and follow up on membership leads
• answer calls and schedule appointments
• manage customer profiles and cash handling
• resolve customer concerns and retain memberships
• maintain a clean reception area.

What we're looking for

Skills & competencies

front desk associate

membership sales

customer service

dog health and wellness

appointment scheduling

retail sales

cash handling

malvern pa

scenthound frazer

$15–$20/hour

tips

sales bonuses

medical dental vision

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule
• free uniforms
• training and development
• performance bonus
• medical, dental, and vision insurance
• paid vacation
• complimentary service membership
• merit-based pay increases
• career growth path.

About the employer

Scenthound Frazer, PA is hiring for this role. Industry: All Other Personal Services. Sector: 81.