Service Advisor

Job overview

The Service Advisor role is onsite in Amarillo, TX; compensation is not specified. Premier Truck Group operates commercial truck dealerships and provides parts, maintenance, and repair services. The advisor coordinates customer service needs with the shop, communicating estimates, approvals, progress, and completion details. The role supports efficient repair work and customer confidence through clear updates, quality checks, and accurate paperwork.

What you'll do

• Greet service customers
• handle service department calls about repairs, scheduling, costs, and completion dates
• prepare repair quotes and service orders and obtain customer approval
• open and close repair orders as needed
• assist with technician assignments and monitor job progress
• update customers
• report complaints
• inspect completed work for quality and cleanliness
• finalize paperwork
• support shop supervision and safe work practices.

What we're looking for

Skills & competencies

service advisor

amarillo tx

premier truck group

commercial trucks

customer service

repair orders

service scheduling

repair estimates

technician coordination

customer updates

quality inspection

truck dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, medical, dental, and vision insurance, life insurance, employee assistance programs, paid holidays and time off, 401(k) with employer match, training, and career growth opportunities.

Why this role

The posting prefers, but does not require, at least two years of customer service, vehicle-environment, and employee-supervision experience.

About the employer

Premier Truck Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.