IT Field Support Technician
Compensation
$23-$33/hr
Employment type
Full-time
Work setting
On-site
Location
Rosedale, MD
Schedule
Day shift
Posted
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Job overview
The IT Field Support Technician is an onsite role based in Rosedale, MD. Compensation is $23.00 - $33.00 per hour, and this position supports the retail operations of Cellular Sales Verizon Authorized Retailer. This role provides primary support for hardware and software solutions across various retail locations. The technician resolves user problems, maintains hardware standards, and ensures excellent customer service for the market.
What you'll do
- Answer and prioritize service requests via ticketing system, email, and phone.
- Install and troubleshoot WAN/LAN and cabling.
- Maintain inventory stockrooms and track hardware issues.
- Communicate technical trends to leadership and schedule vendor services.
What we're looking for
- Skills & competencies
- full-timeday shiftrosedale mdit supportfield technicianverizonretail supportonsiteon-call requiredtechnical support$23-$33/hr
- Work arrangement
- Weekend coverage required
Why this role
30-60% Travel
About the employer
Cellular Sales Verizon Authorized Retailer is hiring for this role. Industry: Electronics and Appliance Retailers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- Electronics and Appliance Retailers
- Occupation code
- 15-1232.00
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Listing ID: 444fea2c-bc8e-4b2f-9da6-8670590fdfdf