Veterinary Receptionist (Care Coordinator), Oncology

Job overview

The Veterinary Receptionist (Care Coordinator), Oncology role is onsite in Vienna, VA. The listed pay range is $20–$26 per hour. Hope Advanced Veterinary Center provides specialty and emergency veterinary care in the greater Washington, DC area and operates 24/7, 365 days a year. The Care Coordinator is the first point of contact for clients and coordinates communication and patient flow across oncology and other specialty services. The role supports a connected hospital experience through compassionate client service, appointment and records coordination, accurate financial processing, and collaboration with the medical team.

What you'll do

• Welcome clients and patients
• provide service in person, by phone, and electronically
• coordinate arrivals, admissions, transfers, discharges, and specialty appointments
• obtain and maintain outside medical records
• communicate appointment instructions and updates
• route calls and messages and prioritize urgent needs
• process invoices, payments, refunds, and financial adjustments
• maintain electronic medical records and reception areas
• facilitate patient-care transitions among hospital departments.

What we're looking for

Skills & competencies

veterinary receptionist

care coordinator

oncology

vienna va

petvet care centers

hope advanced veterinary center

$20–$26/hour

client service

appointment coordination

patient flow

veterinary specialty care

evening shifts

weekend work

medical records

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid parental leave
• 401(k) with discretionary contribution
• team member pet discounts
• emotional wellbeing support including Calm app access and 24/7 EAP
• continuing education stipends and career development resources
• hardship relief fund.

Why this role

Evening, weekend, and holiday work may be required. High school diploma or GED required; customer service experience required, with veterinary or healthcare experience preferred. Day and evening shifts are listed, with 5–8-hour or 4–10-hour days.

About the employer

PetVet Care Centers is hiring for this role. Industry: HMO Medical Centers. Sector: 62.