Customer Service Clerk

Job overview

The Customer Service Clerk role is onsite in Topeka, IN. Compensation is $18–$23 per hour, with starting wage dependent on experience. The role supports Champion Home Builders, a manufacturer of factory-built homes and commercial modular buildings. The clerk serves as a point of contact among homeowners, retailers, and the company to resolve warranty matters. By explaining coverage, preparing service and parts orders, tracking materials, and maintaining records, the role helps coordinate warranty work and customer support.

What you'll do

• Answer incoming phone calls and email inquiries
• interface with homeowners and retailers to resolve warranty issues
• explain warranty coverage
• prepare service and parts orders
• manage warranty work in proprietary software
• send weekly retailer reports
• create material invoices
• order and track materials
• file records
• read blueprints.

What we're looking for

Skills & competencies

customer service clerk

topeka in

champion home builders

$18–$23/hr

warranty support

customer inquiries

service orders

parts orders

material tracking

blueprints

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, paid vacation and holidays, medical and prescription coverage, dental, vision, life insurance, AFLAC, short-term disability, and flexible spending.

Why this role

Requires a high school diploma or GED, related experience or training, or an equivalent combination; background check and drug screen are required.

About the employer

Champion Home Builders Inc. is hiring for this role. Industry: New Housing For-Sale Builders. Sector: 23.