Senior Manager, Customer Success
Compensation
$125k – $135k /yr
Employment type
Full-time
Work setting
On-site
Location
Atlanta, GA
Schedule
Day shift
Posted
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Job overview
The Senior Manager, Customer Success is an onsite role based in Atlanta, GA, with a salary range of $125,000.00 to $135,000.00 per year. This position leads high-performing teams at iCIMS to drive customer adoption, retention, and value realization. This role exists to translate organizational priorities into execution and foster operational excellence. The manager develops leadership capability, optimizes processes, and partners with cross-functional stakeholders to ensure exceptional customer outcomes.
What you'll do
- Leads and develops Customer Success managers
- drives operational performance through metrics
- oversees customer portfolios
- partners with product and support teams
- leads organizational initiatives.
What we're looking for
- Skills & competencies
- full-timeday shiftatlanta gaicimscustomer successonsite$125k-$135ksaasleadershipretention
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), open vacation policy, and tuition reimbursement.
Why this role
Requires 7-11+ years of experience in SaaS customer-facing functions and 1+ years of senior management experience.
About the employer
iCIMS is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-2021.00
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Listing ID: 441308c5-9e9b-456d-ac1c-c4ca67430e82