Account Associate – State Farm Agent Team Member

Job overview

The Account Associate – State Farm Agent Team Member role is onsite in Lake Charles, LA; the stated pay is $17–$25 per hour. Shayne Laughlin’s agency describes a close-knit team serving customers and the local community. The associate supports daily agency operations by managing customer accounts, assisting with policy questions and changes, processing claims, and coordinating with underwriters. The role also helps grow the agency through customer relationships and relevant product and service marketing.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

lake charles la

state farm agent

customer accounts

policy service

insurance claims

underwriting coordination

customer relations

sales-minded

spanish preferred

$17–$25/hr

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, 401(k), performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The agency states that licensing is paid by the agency and offers flexible scheduling, training and development, and advancement opportunities. Insurance or related experience and Spanish bilingual ability are preferred.

About the employer

Shayne Laughlin - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.