Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative role is onsite in Phoenix, AZ, and pays $45,000–$65,000 per year. The position is with Mark Hess, a State Farm agent, and supports the agency’s daily business operations and customer success. The representative builds client relationships and serves as a liaison between customer needs and agency departments. By providing responsive service and promoting relevant products, the role supports lasting customer relationships and agency operations.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• promote successful and long-lasting customer relations
• market products and services based on customer needs.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team

customer service

insurance inquiries

policy changes

claims support

billing clarification

client relationships

full-time

phoenix az

mark hess state farm agent

$45k-$65k/year

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• health insurance
• flexible schedule
• advancement opportunity
• paid time off
• training and development.

Why this role

Benefits include performance-based bonus, health insurance, paid time off, flexible schedule, training and development, and advancement opportunity. Sales and client relationship experience are preferred.

About the employer

Mark Hess - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.