Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Kilmarnock, VA, with compensation of $43,000–$100,000 per year. Steve Sparkman’s State Farm agency markets State Farm insurance and financial services products. This role supports customers by answering policy questions, assisting with policy updates, processing claims and follow-ups, and maintaining accurate interaction records. The work helps customers access information and service throughout their insurance relationship.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy changes

claims processing

kilmarnock va

steve sparkman state farm

$43k–$100k per year

401(k) matching

dental insurance

vision insurance

paid time off

signing bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonus, company car, competitive salary, dental and vision insurance, advancement opportunities, paid time off, signing bonus, training and development, and tuition assistance.

Why this role

Benefits listed include 401(k) matching, performance-based bonus, company car, dental and vision insurance, paid time off, signing bonus, training and development, tuition assistance, and advancement opportunities.

About the employer

Steve Sparkman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.