Alarm Monitoring Operator I

Job overview

Alarm Monitoring Operator I in Aiea, HI. This is a full-time, onsite role working mid-shift, 2nd, or 3rd shift, including holidays and weekends. Compensation is not specified. Securitas Technology is seeking an Alarm Monitoring Representative to respond to alarm signals, verify security information, and notify emergency services.

What you'll do

• Respond to all incoming alarm signals in our automation software according to documented procedures.
• When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts.
• Logs all information into the automation system immediately and accurately.
• Answers the multi-line telephone system.
• Ensures confidentiality of customer information at all times.

What we're looking for

Education

High School Diploma or GED

Experience

1-3 years

Skills & competencies

security

alarm dispatcher

aiea

hi

full-time

mid-shift

2nd shift

3rd shift

weekends

holidays

customer service

call center

typing 30+ wpm

life safety

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life Insurance, 401K with Match, Paid Time Off

About the employer

Securitas Technology is hiring for this role. Industry: Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology). Sector: 54.