Customer Relations Representative

Job overview

The Customer Relations Representative role is onsite in Lansing, MI. The stated salary range is $55,000–$75,000 per year. The role supports Josh Orler’s State Farm agency, a nine-person team serving clients across the state. The representative builds and maintains customer relationships, identifies insurance needs, and helps clients understand suitable insurance options. The work also supports agency growth through lead development, appointment scheduling, and marketing appropriate products and services.

What you'll do

• Establish and follow up on customer relationships
• use a customer-focused, needs-based review process to educate customers about insurance options
• develop leads, schedule appointments, identify customer needs, and market appropriate products and services
• work with the agency team to support lasting customer relationships.

What we're looking for

Skills & competencies

customer relations representative

insurance

customer relationships

needs-based reviews

lead development

appointment scheduling

lansing mi

josh orler state farm agent

$55k–$75k per year

flexible schedule

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, company events, dental, health and vision insurance, flexible schedule, paid time off, signing bonus, training and development, free food and snacks, free uniforms, and advancement opportunity.

Why this role

The posting lists flexible scheduling, performance bonuses, a signing bonus, insurance coverage, paid time off, training and development, advancement opportunities, free food and snacks, and free uniforms.

About the employer

Josh Orler - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.