Customer Success Manager
Employment type
Full-time
Work setting
On-site
Location
Portland, OR
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager is a fully remote role based in Portland, OR, with compensation not specified. This position supports the enterprise accounts team at HiddenLayer, a cybersecurity company protecting AI technologies from adversarial attacks. The role exists to ensure customer satisfaction and product adoption by managing ongoing communication, tracking account health, and coordinating internal resources. The manager acts as the primary point of contact for enterprise clients, ensuring that their needs are met and that they derive maximum value from the platform.
What we're looking for
- Skills & competencies
- full-timeday shiftremoteportland orhiddenlayercustomer successcybersecurityaienterpriseaccount management
- Work arrangement
- Weekend coverage required
Benefits & perks
- Fully remote, home office stipend, health/wellness benefits, 401k, L&D fund
About the employer
HiddenLayer is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Occupation code
- 13-1199.00
You'll be redirected to the employer's application page.
Listing ID: 43a5dd3d-39fe-41e0-a8cf-4bfa27c75ea3