Service Manager — Heavy-Duty Truck Service

Job overview

The Service Manager — Heavy-Duty Truck Service role is onsite in Sioux City, IA. Compensation is not specified; the posting describes it as competitive. The manager leads I-State Truck Center’s Heavy-Duty Truck Service Shop and supports its Fixed Operations business. The role exists to lead service department operations, develop the team, improve customer satisfaction, and drive service revenue, efficiency, and profitability. It supports business growth through operational oversight and partnership with leadership.

What you'll do

• Lead daily truck service department operations
• recruit, train, and develop the service team
• drive service revenue, efficiency, and profitability
• ensure customer service and communication
• monitor labor efficiency, throughput, and margin KPIs
• oversee work orders, quoting, and service invoicing
• ensure compliance with safety standards and company policies.

What we're looking for

Skills & competencies

service manager

heavy-duty truck service

truck service operations

diesel service

fixed operations

team leadership

customer satisfaction

service revenue

sioux city ia

i-state truck center

pto from day one

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO from day one, paid holidays, 401(k) with company match, health, dental, vision, life and disability insurance, tuition assistance, tool programs, uniforms provided and cleaned, employee discounts, and wellness programs.

Why this role

The posting identifies 5S/Lean principles as preferred experience and lists PTO from day one plus paid holidays.

About the employer

Istate Truck Center is hiring for this role. Industry: General Automotive Repair. Sector: 81.