Tech Support Representative
Compensation
$18 per hour
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
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Job overview
Compensation is $18 per hour. The Tech Support Representative is an onsite role based in Tucson, AZ. 50/hr, and this position supports the telecommunications department by providing technical assistance to customers. This role exists to deliver world-class customer service and technical troubleshooting for cable, internet, and home phone services. The representative contributes to team goals by ensuring first-call resolution, managing account updates, and identifying upselling opportunities to enhance the overall customer experience.
What you'll do
- Deliver technical support to inbound callers, troubleshoot device issues, process orders, update customer accounts, and maintain high quality standards through effective multitasking.
What we're looking for
- Skills & competencies
- full-timeday shifttech supporttucson azafnicustomer serviceonsitetelecommunicationsentry levelno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, PTO, sick time, health/vision/dental benefits, 401k with matching, tuition reimbursement.
Why this role
Includes $0.50 onsite differential, paid training, 401k matching, and tuition reimbursement.
About the employer
Afni is hiring for this role. Industry: Other Business Service Centers (including Copy Shops). Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Other Business Service Centers (including Copy Shops)
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 438dc3f3-120b-4b44-9bda-edaaf7d8c860