Client Support Associate – Delivery Coordination

Job overview

The Client Support Associate – Delivery Coordination role is onsite in Port Washington, NY; compensation is $25–$28 per hour. The position supports Safavieh’s daily delivery operations and customer experience. The associate coordinates delivery schedules, communicates with drivers, customers, and internal staff, and tracks orders to resolve scheduling issues. The role also answers customer inquiries, processes orders, maintains records, and handles concerns promptly and professionally.

What you'll do

• Coordinate and schedule deliveries
• communicate with drivers, customers, and internal staff
• answer inquiries by phone, email, and text
• track deliveries and resolve scheduling issues
• process orders and maintain records
• handle customer concerns
• assist with delivery tracking for online orders.

What we're looking for

Skills & competencies

client support associate

delivery coordination

full-time

port washington ny

safavieh

customer service

delivery scheduling

order processing

logistics

microsoft office

google workspace

$25–$28/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with 2% match
• medical, vision, and dental coverage
• paid holidays
• vacation and sick time
• shuttle service from Port Washington LIRR station
• employee discount
• casual dress
• free parking
• corporate discounts.

About the employer

Safavieh Inc. is hiring for this role. Industry: Office Administrative Services. Sector: 56.