Client Account Manager

Job overview

The Client Account Manager role is listed onsite in Maryland; the feed gives the city as “21152,” which appears to be a postal code rather than a city name. Compensation is not specified. Enhanced Computing Solutions says the team’s primary goal is to make clients exceptionally happy. The role manages the front end of client communications and supports onboarding, customer success, and account growth. It helps clients get the services they need, tracks feedback and upselling opportunities, and follows established communication practices and procedures.

What you'll do

• Serve as the main point of contact for clients
• support onboarding and customer success
• advocate for client needs
• introduce services and upgrades
• track upselling opportunities and customer feedback
• follow communication cadence and standard operating procedures
• suggest process improvements.

What we're looking for

Skills & competencies

client account manager

account management

client communications

customer success

onboarding

client retention

upselling

customer feedback

it services

enhanced computing solutions

maryland

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• 401(k)
• company laptop
• private office
• ongoing training.

Why this role

The posting describes a private office, company laptop, ongoing training, and a supportive team environment.

About the employer

Enhanced Computing Solutions is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.