Front Desk Agent

Job overview

The Front Desk Agent role is onsite in San Antonio, TX. Compensation is not specified. The hotel front desk supports guest service and coordinates with housekeeping on room availability. The agent helps guests through check-in and check-out, reservations, payments, and questions, while keeping front desk paperwork accurate and timely. The role contributes to a positive guest experience by communicating clearly and resolving issues with a customer-focused approach.

What you'll do

• Take reservations and answer questions by phone, email, and in person
• assist with check-in and check-out
• issue room keys and process payments
• coordinate room availability with housekeeping
• describe room features and amenities
• maintain knowledge of hotel operations
• and follow health and quality standards.

What we're looking for

Skills & competencies

front desk agent

san antonio tx

nexgen hospitality iv

hotel guest service

check-in and check-out

reservations

payment processing

room keys

housekeeping coordination

guest inquiries

computer literacy

employee discounts

paid time off

flexible scheduling

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, paid time off, flexible scheduling, and career advancement opportunities.

Why this role

The posting offers flexible scheduling and career advancement opportunities.

About the employer

NEXGEN HOSPITALITY IV LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.