Measure and Recovery Technician

Job overview

The Measure and Recovery Technician role is onsite in Memphis, TN. Compensation is not specified. Graceland Windows and Doors LLC describes work supporting customers before and after a sale through re-measuring, ordering, delivery, installation, and service. The technician helps ensure customer expectations are met by verifying orders, checking installation quality, and following problems through resolution. The role coordinates with installers, sales teams, office personnel, and the Install Manager, and may include overnight travel.

What you'll do

• Implement the Order Verification Process after replacement-segment sales
• visit installations in progress to check quality
• document installation problems and follow resolutions
• respond to installer or service requests
• make emergency parts deliveries and repairs as needed
• troubleshoot installations and report findings
• assist the Project Coordinator as necessary.

What we're looking for

Skills & competencies

measure and recovery technician

order fulfillment

windows and doors

installation quality

order verification

customer service

repairs

memphis tn

graceland windows and doors

possible overnight travel

Work arrangement

• Weekend coverage required

Why this role

Possible overnight travel is stated in the posting.

About the employer

Graceland Windows and Doors LLC is hiring for this role. Industry: Wood Window and Door Manufacturing. Sector: 32.