Account Manager - 3PL

Job overview

The Account Manager - 3PL role is an onsite position based in Dallas, TX. The compensation range is $72,000 to $88,000 per year. This role supports Forward Air in managing and growing strategic customer relationships within the third-party logistics sector. The role exists to serve as the primary point of contact for assigned accounts, driving customer satisfaction, retention, and revenue growth. By understanding customer supply chain strategies and leveraging data, the Account Manager ensures service excellence and identifies opportunities for business expansion.

What you'll do

• Manage a portfolio of strategic customer accounts.
• Serve as the primary point of contact for assigned accounts.
• Understand customer supply chain strategies.
• Monitor and analyze account performance, revenue trends, and retention risks.
• Lead Quarterly Business Reviews (QBRs).
• Partner with internal teams to improve account performance.

What we're looking for

Skills & competencies

full-time

day shift

dallas tx

account manager

3pl

logistics

transportation

sales

account management

onsite

$72k-$88k

Work arrangement

• Weekend coverage required

Why this role

Requires 3+ years of experience in logistics, transportation, 3PL, or account management.

About the employer

Forward Air is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.