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Member Service Advisor

Regional Federal Credit Union · Crown Point, IN · Member Services

Compensation

From $19 /hr

Employment type

Full-time

Work setting

On-site

Location

Crown Point, IN

Schedule

Day shift

Posted

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Job overview

The Member Service Advisor is an onsite role based in Crown Point, IN. Compensation is $19/hour. This role supports Regional Federal Credit Union by serving as a liaison between members and the credit union. The role exists to provide information on financial products, open accounts, and process loan requests. It contributes to the team by providing efficient service and actively cross-selling products to develop member relationships.

What you'll do

  • Greets members and provides information on products and services.
  • Opens new accounts and assists with account difficulties.
  • Processes loan requests.
  • Responds to member inquiries and complaints.
  • Cross-sells products.
  • Conducts courtesy calls to new members.

What we're looking for

Skills & competencies
full-time
day shift
crown point in
member service
credit union
banking
financial services
customer service
loan processing
cross-selling
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid holidays, PTO, 401K, medical/dental/vision insurance, quarterly incentives.

Why this role

Bilingual (Spanish) preferred; includes quarterly incentives.

About the employer

Regional Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.

Additional details

Industry sector
52
Industry
Credit Unions
Occupation code
43-3071.00
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Listing ID: 432a5fe9-f5eb-4980-9829-15d409eb3436