Service Technician, Field Service

Job overview

The Service Technician role is field-based in the Portage, MI area. Compensation is $70,000–$110,000 per year. Fawley Overhead Door provides residential and commercial overhead door services in Southwest Michigan. The technician diagnoses equipment issues, performs repairs, and conducts maintenance at customer sites. By resolving concerns, following safety procedures, and improving service processes, the role supports reliable equipment and customer satisfaction.

What you'll do

• Explain service procedures to address customer concerns
• follow safety procedures
• identify and repair equipment problems
• manage team schedules to support timely service calls
• identify process improvements and propose solutions to improve service quality.

What we're looking for

Skills & competencies

service technician

portage mi

fawley overhead door

full-time

field service

overhead doors

equipment repair

preventative maintenance

customer service

three years field service

$70k–$110k

health dental vision first day

Work arrangement

• Weekend coverage required

Benefits & perks

• Group health, dental, and vision coverage starting on the first day
• pet insurance
• accident insurance
• life insurance
• PTO front-loaded after 90 days
• 401(k) enrollment after six months with up to 4% employer match
• weekly paychecks
• quarterly profit sharing
• chaplain services
• gym stipend up to $50.

Why this role

Requires at least three years of field service experience and a valid driver’s license with a clean record; benefits include health, dental, and vision coverage starting on the first day.

About the employer

Fawley Overhead Door is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.