Firearms Service Manager
Employment type
Full-time
Work setting
On-site
Location
Gallatin, TN
Schedule
Day shift
Posted
Travel
Required
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Job overview
The Firearms Service Manager role is onsite in Gallatin, TN. Compensation is not specified. The manager leads Beretta USA’s gunsmithing and repair service operations, supporting customer service, quality standards, and the company’s brand reputation. The role oversees service delivery and continuous improvement, ensuring customers receive timely, accurate, high-quality firearms service while service personnel and outsourced centers meet established requirements.
What you'll do
- Lead gunsmithing and firearms service operations
- monitor performance metrics and implement corrective actions
- resolve escalated customer issues
- manage outsourced service centers
- ensure service personnel are trained, certified, and equipped
- maintain standardized procedures
- collaborate across functions on product quality and business goals.
What we're looking for
- Skills & competencies
- firearms service managergunsmithingfirearms repaircustomer serviceservice operationsquality standardsgallatin tnberetta usatravel up to 25%high school diplomamaster gunsmith certification preferredleadership
- Work arrangement
- Weekend coverage required
Why this role
The hands-on role includes travel up to 25% for shoots, demonstrations, training, and service-center visits. A high school diploma is required; Master Gunsmith Certification is preferred.
About the employer
BERETTA USA CORP is hiring for this role. Industry: Small Arms, Ordnance, and Ordnance Accessories Manufacturing. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Small Arms, Ordnance, and Ordnance Accessories Manufacturing
- Occupation code
- 11-9199.00
You'll be redirected to the employer's application page.
Listing ID: 43024592-0967-4923-a318-7c5e677ae254