Operations Manager

Job overview

Operations Manager is a full-time, onsite role in Fargo, ND. Compensation is not specified; the posting describes a competitive salary commensurate with experience. Professional Building Services is a commercial cleaning company serving businesses across the region. The manager oversees daily service operations, staff, client relationships, and quality and compliance. The role supports reliable service delivery and business growth through scheduling, problem-solving, and process improvement.

What you'll do

• Oversee daily operations and service delivery
• manage recruitment, hiring, onboarding, training, scheduling, performance management, and terminations
• maintain staff schedules
• serve as a primary contact for employees and clients
• coordinate supervisors, crews, and clients
• troubleshoot on-site problems
• ensure policy and regulatory compliance
• monitor quality and client satisfaction
• drive process improvements and cost control
• cover shifts as required.

What we're looking for

Skills & competencies

operations manager

full-time

fargo nd

professional building services

commercial cleaning

janitorial services

staff management

client relationships

scheduling

quality assurance

process improvement

evening on-call

health and dental insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental insurance, 401(k), performance-based bonuses and incentives, and growth potential.

Why this role

Requires availability for some early evenings and evening on-call duties; may be asked to cover shifts.

About the employer

Professional Building Services is hiring for this role. Industry: Janitorial Services. Sector: 56.