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Customer Service Representative

OTC Industrial · Greenwood, IN · Branch office, outside sales, and service teams

Compensation

$23 – $26 /hr

Employment type

Full-time

Work setting

On-site

Location

Greenwood, IN

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Greenwood, IN. Compensation is $23–$26 per hour. The role supports OTC Industrial’s branch office, outside sales, and service teams.

What you'll do

  • Serve as a primary customer contact
  • process and communicate inquiries, quotes, and orders
  • follow up with customers
  • provide product information
  • develop work scopes and customer quotations with the service team
  • maintain ERP and CRM records
  • assist with shipment and product issues
  • share information with sales and management.

What we're looking for

Skills & competencies
customer service representative
greenwood in
otc industrial
industrial distribution
inside sales
customer quotes
order processing
erp
crm
product support
microsoft office
$23–$26/hour
Work arrangement
  • Weekend coverage required

Why this role

Combines customer service, inside sales, office administration, and technical product support in an industrial distribution setting.

About the employer

OTC Industrial is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-4051.00
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