Customer Service Representative – State Farm Agent Team Member
Compensation
$50k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Grand Rapids, MI
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
Customer Service Representative – State Farm Agent Team Member is an onsite role in Grand Rapids, MI, paying $50,000–$70,000 per year. The role supports Kevin Curtis - State Farm Agent by helping customers with insurance questions and policy needs. The agency describes community involvement and a team focused on customer service and growth.
What you'll do
- Answer customer inquiries and provide policy information
- assist with policy changes and updates
- process insurance claims and follow up with customers
- maintain accurate records of customer interactions
- coordinate with agency team members and anticipate community members’ needs.
What we're looking for
- Skills & competencies
- customer service representativegrand rapids mistate farm agentinsurance policiespolicy changesclaims processingcustomer records$50k–$70klicense reimbursementperformance bonuspaid time offtraining and development
- Work arrangement
- Weekend coverage required
Benefits & perks
- License reimbursement
- performance-based bonus
- flexible schedule
- paid time off
- training and development
- advancement opportunities
- holiday pay and professional development are also described.
Why this role
Benefits include license reimbursement, performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities. Previous customer service experience is preferred.
About the employer
Kevin Curtis - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Property and Casualty Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 42e5a571-8bf3-40bc-9405-80002ffd4166