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Technical Product Support Agent

Revelyst · Carlsbad, CA

Compensation

$21 – $23 /yr

Employment type

Full-time

Work setting

On-site

Location

Carlsbad, CA

Schedule

Day shift

Posted

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Job overview

The Technical Product Support Agent is an onsite role in Carlsbad, CA, providing initial technical assistance for golf technology products at Revelyst. The position offers an hourly pay range of $21.00 - $23.00, supporting the company's mission to innovate in the outdoor gear space. This role is responsible for the first point of contact for end-users, troubleshooting software and hardware issues via phone, email, and remote desktop tools. The agent documents customer issues, creates knowledge base articles, and assists in the resolution of technical questions to ensure a positive customer experience.

What we're looking for

Skills & competencies
full-time
day shift
carlsbad ca
revelyst
technical support
help desk
golf technology
customer support
$21-$23/hr
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

About the employer

Revelyst is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.

Additional details

Industry sector
51
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Occupation code
15-1232.00
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